MUMBAI: Tata Consultancy Services, the leading IT
services, consulting and business solutions organization, has announced that it
has been designated a Leader in IT Organization Redesign Consultancies by
Forrester Research, Inc., a leading independent research company, in its
November 2012 report “The Forrester Wave™: IT Organization Redesign
Consultancies, Q4 2012”.
Among
the attributes that Forrester cited in the report were the company’s evaluation
and design work around IT processes; and its ability to help IT shops reduce
costs, consolidate applications, or upgrade processes for a global
organization. In addition, TCS was
recognized for having built up its assets library, which includes an extensive
array of reusable assets such as questionnaires, benchmark data, job
descriptions, process models, and others.
The
Forrester Wave™ reports evaluate vendors based on criteria set through past
research, user need assessments, vendor strategy, and expert interviews. After examining all components, a set of
initial evaluation criteria is developed. In this particular report, Forrester
Research used this information to evaluate the strengths and weaknesses of
seven top IT redesign consultancies. The seven consultancies were evaluated
against 28 criteria including: current offering, strategy, market presence and
non reference clients.
“Three
years ago, in the first Forrester Wave™ on IT redesign consultancies, we stated
that ‘organizational redesign is still largely an art form that is highly
dependent on the consultants involved.’ For the market leaders, this has
changed, as IT redesign has become more a science than an art,” wrote report
author Marc Cecere, Forrester Research. The report also states “TCS showed us
strong methodologies, supported by a wide range of tools, data and support
groups. …TCS has all the parts we would expect to see of a Leader in this
area.”
“In
today’s volatile IT environment, companies need a strong partner that they can
rely on to support their needs and help guide them through the IT
transformation process,” said Sultan Khan, Global Head IT Strategy &
Governance, TCS. “We pride ourselves on our commitment to delivering
consistent, valuable and forward-looking guidance to our customers. We believe
that being recognized by Forrester Research as a leader is a great honor. We
are constantly striving to be the best partner that we can be for our
customers.”
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