C Shivakumar
CHENNAI:
People in Tamil Nadu may soon be able to avail all the necessary
permits and certificates for buildings in a single web portal. This
will be a single stop for a range of services from building permits,
occupancy certificate or completion certificate. The state government
has embarked on building a single window portal at a cost of Rs 36
crore for this, it is reliably learnt.
Tamil Nadu e-Governance Agency sources said that the agency has been
engaged to help develop and maintain the state-wide portal and it will
soon be calling for tenders for the project.
People can submit the application online and it will be processed
through the software. The services will include processing of planning
permissions, building permission applications, completion certificate
and occupancy certificate. Builders will also be able to apply for
layout approval for lands coming under the jurisdiction of the
Directorate of Town and country planning (DTCP), Greater Chennai
Corporation and the Commissionerate of Municipal Administration.
The webn platform will be citizen oriented to facilitate transparency,
comfortable filing from the end user’s side and also keep digitised
records for the future use by the authorities.
Interestingly, this comes after Chennai Metropolitan Development
Authority has recently implemented a web portal for the approval
respective to their jurisdiction.
The single window portal bids are being floated after State Single
Window Monitoring Committee has urged the IT department to ensure
uniform software technology framework for all government service
delivery portals to make integration of services easier. There have
been issues with certain departments still processing applications
under the offline mode, the committee has stated.
The construction permit approval was suggested in Business Reform
Action Plan (BRAP) 2017 but it was not implemented. Builders
Association of India Chairman Southern centre S Rama Prabhu welcomed
the move to have a single window portal. “Now we have been made to run
pillar to posts. Once the single window portal is introduced, it will
cut red tape,” he said.
The portal will also have details about architects, licensed
surveyors, engineers who have been mandated to register their profile.
The portal will be integrated with the CMDA portal. It will also have
master data like districts, cities, taluks, towns, village panchayat,
blocks etc and the application will be routed to the concerned
department as per the work flow.
It is learnt that list of 11 reform recommendations has been suggested
for Chennai Metropolitan Development Authority and other agencies
under the Business Reforms Action Plan, which includes developing a
single window system that could provide 16 services and construction
permits besides having an online information wizard which will provide
a comprehensive list of licenses, registrations required for
undertaking a specific business and providing links to online
application forms for licences or no-objection certificates required
by users
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