Wednesday, January 25, 2012

SMS to the fore as Corporation ramps up monitoring of conservancy ops


C Shivakumar & Shyam Balasubramanian
Chennai, January 24

Garbage collection has been one of the biggest headaches for honchos at the Chennai Corporation ever since the new administration took over at Ripon Building. But an initiative by Corporation Commissioner PWC Davidar, with the weight of his years as the State’s IT boss, seems set to help the civic body keep a close tab on conservancy operations.
Over the past week a system has been developed by the Corporation, where Conservancy Inspectors on the ground would have to send an SMS to a toll free number to intimate Ripon Building that the various vehicles under their command have left for their daily garbage collection duties. The two-level SMS intimation is aimed at increasing accountability of ground staff overseeing conservancy operations, an official has said.
First, the Conservancy Inspectors of the lorry station would have to send an SMS once all the lorries have been dispatched into the field. This would have to be done by 7:30am at the most. Once the vehicles reach their respective wards the Conservancy Inspector there would have to send an SMS confirming their dispatch into the streets for garbage collection. This would have to be done by 8:30am at the most.
A failure to receive these messages at any stage would be conveyed immediately to the concerned officials by the EDP Cell, which would monitor the SMSes. Based on the real time flow of this information, officials could immediately act to ensure garbage collection operations carry on smoothly.
“The whole idea is to increase the accountability of officials on the ground. We already have officials at various levels going around to monitor the work. At any stage, if we receive information that garbage has not been cleared at a certain spot, we can pull up the concerned official,” said a senior Corporation official. He added that the system would make the review of conservancy operations real time, paving the way for a cleaner Chennai.

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