Chennai: SpiceJet, India’s second largest low cost airline, filed its summer 2014 schedule for approval. The new schedule contains a number of significant changes to the network. New flights will be added and a few routes will be dropped on both domestic and international front.
New international destinations being added include Hong Kong and Dhaka. SpiceJet will be discontinuing its Pune-Bangkok, Varanasi-Sharjah, and Delhi-Guangzhou flights. Sharjah will continue to be served from Pune and Lucknow, and Bangkok from Bangalore. Guangzhou will be served from Kolkata, along with Hong Kong. The stations that will be removed from its network include Pondicherry, Trichy, and Allahabad. The revised schedule will fully deploy SpiceJet’s fleet of 42 Boeing and 15 Q400 aircraft, and will result in further growth for the airline.
Additionally, SpiceJet also announced plans to build on the interline alliance with Tigerair by adding new cities to the existing footprint.
On the product front, SpiceJet announced the launch of several new and enhanced products and services. SpiceMAX is a priority handling product for passengers who select a premium seat, and offers in addition to the seat priority check-in, enhanced 10 kg Hand Baggage allowance, and priority checked baggage handling and delivery. As part of its enhanced focus on premium customers, SpiceJet will be reconfiguring its Boeing 737 aircraft to offer 5 rows of seats with enhanced legroom and value added services. SpiceJet also recently launched a frequent flyer offer for corporate travelers called Corporate Frequent Flyer, through which customers booking through corporate accounts will get one free ticket for every six flights, and two for every ten flights.
SpiceJet further announced that it will be launching a cabin refresh program shortly, along with rolling out several enhancements to its inflight product These enhancements include an entirely new menu and service delivery model in partnership with top caterers, and an increase in online meal ordering options. SpiceJet ground and cabin crew will also be undergoing an intensive service refresh training program.
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